Question 1

What services does Bangtao Technology offer?

Accepted Answer

We offer five core digital services: Graphic Design & Branding, CRM Implementation (we are an authorized Zoho Expert Partner), Customer Support System setup, Website Security, and AI Integration including LINE chatbots and LLM workflows.

Question 2

Which areas of Phuket do you serve?

Accepted Answer

We are based in Bangtao, Thalang, and we cover the whole west coast — Bangtao, Cherngtalay, Laguna, Surin, Kamala and Thalang — with on-site visits. We also serve businesses across the rest of Phuket, including Patong, Phuket Town and Chalong, as well as clients throughout Thailand who work with us remotely.

Question 3

Can you come to our office or hotel in Bangtao or Laguna?

Accepted Answer

Yes. For businesses in Bangtao, Cherngtalay, Laguna, Surin, Kamala and Thalang we offer on-site consultations, system setup and staff training at no extra travel cost. Elsewhere in Phuket we are happy to visit — just mention it when you book your consultation.

Question 4

Are you a Zoho Expert Partner?

Accepted Answer

Yes. We are an authorized Zoho Expert Partner, which means we have been trained and certified by Zoho to implement and configure their suite of business tools — including Zoho CRM, Zoho Desk, and Zoho Flow.

Question 5

Do you work with businesses outside of Phuket?

Accepted Answer

Absolutely. While we are based in Bangtao, Phuket, we work with businesses across Thailand and internationally. Most of our services are delivered remotely and do not require us to be on-site.

Question 6

How long does a CRM implementation take?

Accepted Answer

Most standard CRM setups (Zoho CRM with pipeline, workflows, and team training) are live within 2 weeks. More complex implementations with custom integrations can take 4–6 weeks. We will give you a clear timeline in your consultation.

Question 7

Do you offer ongoing support after the project is done?

Accepted Answer

Yes. We offer monthly retainer packages for ongoing support, training, and system updates. Many clients prefer this to ensure their tools evolve with their business needs.

Question 8

How does your website security service work?

Accepted Answer

We start with a security audit of your existing website, then configure Cloudflare WAF, SSL/TLS certificates, security headers, and malware scanning. We also harden your CMS (WordPress, Joomla, etc.) and set up monitoring alerts for ongoing protection.

Question 9

What is the cost of your services?

Accepted Answer

Pricing varies depending on the scope of the project. We offer fixed-price project quotes and monthly retainer options. Book a free consultation and we will give you a detailed, transparent quote with no hidden fees.

Question 10

Do you work in Thai and English?

Accepted Answer

Yes. Our team is fully bilingual in Thai and English. All deliverables, training, and documentation can be provided in either language or both.

Question 11

How do I get started?

Accepted Answer

The easiest way is to book a free 30-minute consultation via our Contact page. We will discuss your business goals and recommend the best starting point — no commitment required.

Frequently Asked Questions